First, we ask that you triple-check the box itself, making sure to look under the flaps at the bottom, and thoroughly inspect all of the small boxes as well. It's rare that parts or missing, so we appreciate the extra effort to ensure the part is actually gone.
If you are unable to find the piece you’re looking for, please use the contact us page and send a quick email with a description of your issue, and we’ll reach out ASAP.